To Shawn and his crew,

I just wanted to thank you again for the work done on my car! I am so glad I found you guys before I had the work done. Not only does my car look great, but you all saved me a bunch of money! I just wanted to send you all alittle something to perk up your day. Just like your work perked up my day! Thanks again!

Melissa Gimenez

 

Apr 19, 2009

I first found Pitstop in Dec when I my girlfriend's Audi was having some issues. I spoke with Shawn on the phone, and after describing the issue, was reassured with his "can do" attitude. Unfortunately, I wasn't able to get the car into Shawn before I left for San Diego and before I could return, she took the car to Audi for its PM and they corrected the issue at the time. Flash forward to March and my girl's car lost its clutch at Napoleon and S.Claibourne. As I had Pitstop's number in my cell from the last time, I called, explained the clutch was gone and we'd need to tow it in--Fallon said no problem bring it in! Shawn's crew did a fab job in getting the car repaired with an eye toward saving us as much money on the parts as possible but not skimping on doing the repair right. It's now April, and, I've taken the car for a week on a morning and evening trip to Baton Rouge. The clutch is like butter it shifts so smoothly. The car runs BETTER than it did before. I can absolutely recommend Shawn's services--in fact, I took MY car to him (see next review) and again, runs better than it did before. Shawn is always communicative regarding a repair, he and his staff are knowledgable, friendly, and fast! It's rather amazing too considering HOW much business he has he can turn around a major clutch job so quickly--even with the delay of german parts! Folks, I've found my mechanic--and I'm picky too. I was a warranty administrator for a CAT Dealership for 6 years. I KNOW BS when I smell it, and Pitstop MORE than passes the smell test

Joey

 

April 13, 2009

Just recently took my 1999 Toyota Tacoma Pick-up in for an alternator problem. Turned the job around in a few hours. After I left, the owner realized I had been over charged by $100 for labor. I had no idea. They called me to let me know of their mistake, and corrected the bill. How many mechanics would go out of their way to give you money back? Their honesty has made me a loyal customer.

Tony Norman

 

March 31, 2009

I was on my way to Texas for business and broke down a few blocks from Pit Stop.

I needed a new altenator and battery and I needed it right away. It was 3:12 pm. Pit Stop closes at 5pm.

I called Pep Boys and they were cheaper by $30 bucks but I was closer to Pit Stop so I went there--and I'm sure glad I did.

The owner, Shawn, was super professional, no nonsense or hype and straight forward friendly. He was busier than a one legged man in a butt kicking contest with cars coming and going but he squeezed me in.

I thought I was going to have to spend the night there and get my car the next day. But Shawn and his crew had me done and paid for by 4:58pm and I was on the road.

I was there for less than 2 hours. Shawn offered me something to drink and ran that place sharp. Repaired cars and happy customers are flying out of this shop.

I made it to Texas and couldn't be happier. I highly recommend breaking down with Pit Stop Auto as your fix-it team.

V. Tanner

 

March 28, 2009

We moved here recently from up North, with our 10 year old Honda Accord. With 111,000 miles, we were overdue for some major service--timing belt change, brakes, etc..

I contacted Shawn and asked him about their ability to service our car; he was enthusiastic and reassuring from the get-go. Dropped the car off, got a call back within a couple hours with a detailed estimate for the all the work I wanted and/or needed according to Honda's recommended maint sched. The estimate was at least $1K less than I anticipated from a Honda dealer, based on my web research.

They had the car finished in a day--something I know wouldn't have happened at a dealer. Actual repairs were actually about $50 less than the estimate.

Very pleased, these folks will see me again.

Bill M